Privacy Policy

Data controller

  • 1. The controller of your personal data is a closed joint-stock company “Paysera LTD”, legal entity code 10001367, address: 43 Gunnersbury Court Bollo Lane, London, Uk (hereinafter referred to as Paysera), its branches and representative offices, Paysera group companies, in accordance with the person’s (client’s) country of residence, also other legal persons, involved by “Paysera LTD”, UAB in providing services and authorized to act on behalf of “Paysera LTD”, UAB. Contact details of Paysera are published at Contact details of the Data Protection Officer authorized by Paysera: [email protected]
  • 2. Paysera provides the short messaging system LightSMS (hereinafter referred to as the LightSMS system), availabe at

Objectives of the Privacy Policy

  • 3. This privacy policy (hereinafter referred to as the Privacy policy) is a document which stipulates rules of collecting, storing, processing and managing personal data and other information, personal data volumes, goals and other relevant aspects for using the LightSMS system by persons.
  • 4. The Privacy policy applies to all persons (both natural and legal) who use the LightSMS system.
  • 5. The Privacy policy is designed to protect and defend personal data of users of the LightSMS system against unauthorized use.
  • 6. Paysera respects the person's right to privacy and shall make all reasonable efforts to ensure the security and confidentiality of personal data and other information processed in the LightSMS system. In order to protect the information from unauthorized access, use, copying, or disclosure, Paysera uses a variety of administrative, technical and physical security measures.
  • 7. Personal data collected by Paysera are processed in accordance with the Law on Legal Protection of Personal Data and other legal acts.

Compliance with the Privacy Policy

  • 8. By visiting this page ( and (or) using the information contained therein, and (or) the services, a person acknowledges and confirms that the Privacy policy has been read, it is understood and agreed with. If the person does not agree with the Privacy policy and the conditions laid down therein, he/she shall not be entitled to use the LightSMS system and the services of the system.
  • 9. By agreeing to the Privacy policy, the person gives Paysera the right to manage his/her personal data according to the procedure laid down in the Privacy policy.

Personal Data collected by the LightSMS system

  • 10. The Privacy policy applies only to the information which may be collected from persons when using the Services or is regarded as personal information, i.e. information that may be directly related to the person or by which the person may be identified. This Privacy policy shall not apply in respect of information, which is not regarded as personal data.
  • 11. The following personal data is collected by Paysera in the LightSMS system: full name, phone number, email address, account number in the Paysera system, unique number of the client in the Paysera system, account balance.
  • 12. Paysera receives these data when the Client links his/her LightSMS account with his/her electronic money account in the Paysera payment system (
  • 13. Paysera has the right to engage third persons for the purpose of personal data processing - personal data processors (including processors from third countries) in order to ensure the operation of the short messaging service and for the proper development of the system, i.e. system administrators, supporters, developers, system participants, mobile operators or their mediators via which short messages are sent. Such engagement of personal data processors is necessary for the execution of the agreement with the person and for the provision of the service to the person.

Purpose of Collecting Personal Data

  • 14. All data collected in the LightSMS system is processed by Paysera for this purpose: to provide short messaging service in the LightSMS system.

Use of Personal Data for the Purposes of Internal Administration

  • 15. Paysera has the right to use collected personal data for the purposes of internal administration:
  • 15.1. in order to improve the operation of the LightSMS system, its functionality, for better understanding of users’ needs, improving services, etc.
  • 15.2. also, if a person voluntarily provides personal data to Paysera for some specific reason, Paysera may use the personal data for the purpose for which they were provided, e.g. if the person contacts Paysera by email, submitting a request for the services in the LightSMS system, Paysera uses and saves the personal data submitted in order to provide the answer to the question, resolve the situation, fix the problem and reply to the email address or other specified contact data.
  • 16. Paysera shall not use any personal data collected by the LightSMS system for the purpose of direct marketing.
  • 17. Paysera shall inform LightSMS system users in case the need to use personal data for purposes other than those specified in this Privacy policy emerges. In all cases, the Client shall be informed prior to the beginning of collecting personal data.

Personal Data Retention Period

  • 18. Paysera stores collected personal data for not longer than 10 (ten) years from the day the last Short messages were sent.

Principles of Volunteering, Correctness and Integrity of the Data Provision * 19. All information processed by Paysera shall be provided by persons based on the principles of volunteering, correctness and integrity of information.

Data Disclosure

  • 20. All the above-mentioned personal information constituting personal data shall not be transferred to any third parties without the consent of the person, except for personal data processors engaged by Paysera and the cases indicated in this Privacy policy, when it is required by the applicable law or for the purpose of the provision of services.
  • 21. Paysera may disclose personal data or information provided by the person when such disclosure is required by the applicable law or competent authorities. Paysera may disclose personal data or information only where this is not prohibited by law and only when objectively justified in a particular case. Paysera undertakes not to disclose personal data to third parties, except in the following cases:
  • 21.1. if there is the person’s consent to disclosure of personal data;
  • 21.2. to law enforcement institutions in accordance with the procedure stated by legal acts of the Republic of Lithuania;
  • 21.3. if necessary to prevent or investigate criminal offenses;
  • 21.4. in other cases stipulated by law.
  • 22. Paysera has the right to, at its discretion, engage other persons for the purpose of performing certain personal data processing functions on behalf of Paysera in case there is a need for such actions. Some personal information may become available to such persons for them to be able to perform the assigned functions. However, in such cases, Paysera shall ensure that such persons are not able to use this information for any other purpose, except to the extent necessary to perform the functions assigned to them.

Acquaintance with Personal Data Held by Paysera, Correction of Inaccuracies and Objecting to Processing Data and Other Rights

  • 23. The person has the right to request to get acquainted with the personal data collected and stored by Paysera in the LightSMS system and the way the data are processed, and request such data to be provided to the person. Once in a calendar year, the data may be provided free of charge, but in other cases a remuneration may be set at a level not exceeding the cost of the data provision.
  • 24. The personal data subject has the right to require Paysera to correct any inaccuracies in his/her personal data free of charge. The personal data subject shall also have the right to object to the processing or disclosure of his/her personal data to third parties, unless necessary for the provision of services.
  • 25. The subject of personal data has the right to request to stop the data processing (delete the data) in case the personal data has been processed under the consent of the person, when the person revokes his/her consent, or when the personal data is not anymore necessary for the purpose it was collected, or if the personal data has been processed illegally, or if the personal data must be deleted under legal obligation. A written request regarding a refusal from data processing must be submitted to Paysera personally, by email or other electronic means of communication. If the refusal is legally justified, Paysera, after examining the request, will stop processing the data, except for cases stipulated by the law. It shall be taken into account, that the right to delete personal data immediately may be limited or not feasible due to a legal obligation of Paysera to store clients’ personal data.
  • 26. The subject of personal data has the right to demand to limit the data processing when the subject of personal data disputes the accuracy of such data for a period of time within which the data processor can verify the accuracy of the data; when the data processing is illegal and the subject of personal data does not agree for his/her personal data to be deleted and requires to limit their use instead; when the data processor does not need the data for the purpose of data processing anymore, but they are required for the subject of personal data to declare, execute or protect legal requirements. The data processor shall inform the subject of personal data, whose data was limited to processing, prior to removing the limitation to process the data.
  • 27. The subject of personal data has the right to address a complaint regarding his/her data processing to a supervisory institution, if the client assumes that his/her data are processed in breach with his/her rights and legal interests under applicable law; to address the personal data processor and/or the data protection officer regarding the implementation of his/her rights; other rights stipulated by legal acts.
  • 28. The person applying for the access to personal data, for corrections or objection may send the request via email to: [email protected] In the request, the person shall clearly indicate his/her full name and email address.

Cookies and Website Traffic

  • 29. Paysera can use cookies on the LightSMS system. Cookies are small files sent to a web browser and stored on personal computer's hard disk. Cookies are transferred to a personal computer upon first visiting the website. Later, the cookies are used to identify the personal computer and facilitate access to the website or the information contained therein. The person accepts the use of cookies. Most web browsers accept cookies, but the person can change the browser settings so that cookies would not be accepted. However, in this case, some functions may not work.
  • 30. All information about the cookies used by the site, their purpose, duration, and the data used are given in the table below.
  • 31.
Cookie Name Purpose of data processing Duration Data used
LOCAL_LANG: Language parameter until user changes the language saves the language chosen by user
REFERAL_LINK Link parameter 15 min. Verifying what page the person came from
LEFT_MENU_TYPE: Menu type undetermined Interface selected in the menu is saved
PHPSESSID Session ID Until end of session Session ID is saved
  • 32. Like most website managers, Paysera monitors traffic of the LightSMS system and the website and tracks the number of visitors who are visiting the website, the domain name of the Internet service provider of a visitor, etc. Such information is collected automatically when visiting the website. It helps the website manager to understand the way the visitors use the website and improve the services provided by Paysera.

Final Provisions

  • 33. Paysera reserves the right to amend the provisions of the Privacy policy at any time, and such amendments shall enter into force upon their publishing on the website Therefore, persons visiting the website and using the Services are advised to always get acquainted with the latest version of the Privacy policy which applies to the person visiting the website and using the Services.
  • 34. These Privacy policy provisions are subject to the law of the Republic of Lithuania. All disputes regarding the provisions of the Privacy policy shall be settled by negotiation and, in case of failure to resolve an issue by negotiation, the dispute shall be taken to courts of the Republic of Lithuania.